Refund policy

Return & Refund Policy

Thank you for purchasing from Risen Word Ministries.

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us so that we can work with you to resolve the problem.

Damaged or Defective Books

If your book arrives damaged or defective, please contact us within 14 days of delivery.

Please include:

• Your name
• Order number
• Description of the problem
• Photograph of the damaged or defective item when appropriate

After reviewing the issue, we may provide a replacement or refund.

Incorrect Item

If you receive an item different from what you ordered, please contact us within 14 days of delivery.

We will work with you to correct the order.

Unwanted or Unopened Books

Unopened books may be returned within 30 days of delivery, provided they are in new and resalable condition.

Personalized or Digital Products

Digital products, downloadable materials, and personalized products may be non-refundable once delivered or downloaded, except where required by applicable law or when the product is defective.

Refunds

Approved refunds will generally be issued to the original payment method.

The time required for the refund to appear in a customer's account may depend on the customer's bank or payment provider.

Shipping Costs

Original shipping charges are generally non-refundable unless the return or refund is the result of an error on our part, a damaged product, or another circumstance where applicable law requires otherwise.

Contact

For return or refund questions:

Risen Word Ministries, LLC
Email: risenwordministries@gmail.com

Last Updated: August 2026